Shipping & Returns

Shipping Information

At Glass Kitchen Backsplash, we carefully package and ship all our products with international tracking.

📦 Processing Time:
2–5 business days

🚚 Estimated Delivery Times:
• USA: 2–9 business days
• Canada: 2–12 business days

We use trusted courier services for fast and safe delivery. Tracking information will be sent once your order ships.

Returns & Replacements

If your product arrives damaged or incorrect, please notify us within 48 hours of delivery by sending photos to info@kitchenglassbacksplash.com. We offer:

• ✅ Free replacement for damaged items (no extra cost)
• ✅ Partial replacements for installation errors (only material fee)
• ✅ Refunds for unused items within 14 days (buyer pays return shipping)

Note: Custom-sized or personalized items are non-refundable unless defective.

Important Notes:

• We are not responsible for delays due to customs or postal issues.
• Ensure your shipping address is accurate when placing the order.

We prioritize your satisfaction and are happy to assist with any concerns.