Shipping policy

Shipping Policy

At Elyese, every order is packed with care and shipped with international tracking. We proudly deliver our glass kitchen backsplashes, cutting boards, and dishwasher magnet covers across the USA, Canada and worldwide.

Processing Time

  • Orders are typically processed within 3–5 business days.
  • Custom or personalized items may take slightly longer depending on design complexity.

Estimated Delivery Times

  • 🇺🇸 USA: 3–9 business days
  • 🇨🇦 Canada: 3–12 business days

We use reliable couriers with tracking numbers provided once your package ships. You will receive tracking details via email.

Customs & Duties

Customers are responsible for any customs or import taxes that may apply in their country. We are not responsible for delays due to customs.

Shipping Address Accuracy

Please double-check your shipping address before placing the order. We cannot refund or replace items lost due to incorrect addresses provided at checkout.

Need Help?

Contact us at info@kitchenglassbacksplash.com for questions related to shipping, delivery times, or tracking issues.